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Francis Kong's "How Bad Decisions Happen"

BUSINESS MATTERS (Beyond the bottom line) By Francis J. Kong (The Philippine Star)  Updated November 2, 2014 - 12:00am   Leadership is never easy. People desire positions of high leadership without knowing the many challenges that accompany such titles. Most people equate leadership with high positions, but this is not quite the case and I do have an explanation for this.   These people are focused on the perks of leadership; they do not understand the price of leadership. When you’re a leader, all eyes are on you.   Every person makes mistakes. No one is exempted from making wrong decisions. When you were a junior, you probably got some tongue lashing or a memo.   As a leader, you get the blame for every mistake. The entire team criticizes and comments against you. Your bosses start to doubt your capabilities and you begin to doubt yourself as well.   I’ve made many bad decisions when I was building my career as an ex...

Too Busy

I just remembered that I have not posted any in this blog for almost 3 months now. The demands of my present job have been so hectic that my mind cannot seem to find an inspiration to write something. I am starting my blog activity this year with a relevant article from my idol Francis Kong. He always seems to know what I am going through most of the time. Be inspired! TOO BUSY, TOO BUSY, TOO BUSY by Francis Kong  A FRENCH PROVERB SAYS: “None so busy as those who do nothing.” But what about being too busy all the time? The truth is if you are too busy to relax, then you are too busy. Technology is a big culprit behind the reason why we become so busy. Just think about this: Do you remember the predictions about the paperless office and the leisure society? Between 1999 and 2002 global use of paper increased by 22% and we now seem to have less spare time than ever. We are also sleeping less than we used to, down from 9 hours per day in 1900 to 6.9 hours t...

Seizing Opportunities

It's been three months since I joined the company I am presently connected with. The workload started slow at first but it has since peaked up and I am now spending lesser time counting how many people pass by my work station daily. There have been wonderful opportunities also that came which I gladly and gratefully grabbed. I have met few good men and some 'not so good' ones. So far, I can say that the whole experience has been worth the risk of transferring from my previous employment. Talking about opportunities, my idol Francis Kong gave this wonderful illustration of seizing every opportunity that comes one's way. It is a good reminder of motivational living. A young man wished to marry the farmer's beautiful daughter. He went to the farmer to ask his permission. The farmer looked him over and said, "Son, go stand out in that field. I'm going to release three bulls, one at a time. If you can catch the tail of any one of the three bulls, y...

Improving Sales

I t's the first day of the 2nd month of the year and I wonder how our Sales Team are doing so far, considering the 'high target' management has set for them. I am not a good sales person and I can only do so much to assist them in meeting their quota. So, I am sharing this article from my 'idol' Francis Kong who always explains it best. What Makes an Excellent Salesperson by Francis Kong An optometrist was instructing a new employee on how to charge a customer. "As you are fitting his glasses, if he asks how much they cost, you say P4,500.00." If his eyes don't flutter, say, 'For the frames. The lenses will be P3,500.00.' If his eyes still don't flutter, you add 'Each.' Boy... oh... boy. This is not customer service... this is a rip off. This is no way to make a sale. “Hi... how are you doing?” “Do you need any help? Well if you do just call me... I'll be around.” These are the same words I hear...

Simplify Christmas

by Francis Kong ( Inspiring Excellence ) For the last decades the world has gone into a credit card binge. Just swipe it, and make sure you get that thing that would make you at par with the joneses. And the whole world has bought into the great marketing ploy that delivers the message that if we do not have their products or use them we would remain second-class. Suddenly, the things we have are just not enough. What used to be God’s blessings upon us has dissolved into a culture of coveting driven by greediness and materialism. Our desires became bigger than our wallets. We no longer live within our means. This is not a very good thing. Here is something for all of us to think about. Ask yourself, "How simple is my life compared to 5 or 10 years ago?" Yes, while we have developed the skills of Multi-tasking, what we should not develop is to have multi-billings and killer interest that place chains on us as real as iron shackles. If there is one thing that the...

Attitude is everything!

by Francis Kong. Business Matters. Philippine Star This is an old story but worth repeating. There once was a woman who woke up one morning, looked in the mirror, and noticed she had only three hairs on her head. Well,” she said, “I think I’ll braid my hair today?” So she did and she had a wonderful day. The next day she woke up, looked in the mirror and saw that she had only two hairs on her head. ”H-M-M,” she said, “I think I’ll part my hair down the middle today?” So she did and she had a grand day. The next day she woke up, looked in the mirror and noticed that she had only one hair on her head. “Well,” she said, ”today I’m going to wear my hair in a pony tail.” So she did and she had a fun, fun day. The next day she woke up, looked in the mirror and noticed that there wasn’t a single hair on her head. ”YEA!” she exclaimed, “I don’t have to fix my hair today!”Attitude is everything. I remember respected businessman Andrew Liuson tell this story...

The Human Touch

If there's one motivational speaker I truly admire, he's Mr. Francis Kong. I have heard him talk several times and he's really brilliant and inspiring. He delivers his message clearly and powerfully. I made it a point to read his column in the Philippine Star everyday and it's been a continuing learning experience. I am posting one of his articles to prove my point that this guy is really blessed by God to inspire and motivate every brethren. It’s a digital world. Everything is going digital. Every time I get to speak to bankers all over the country I would chide them and poke them with this provoking thought. Straight into their eyes this is what I say: “You guys boast of your excellent service. Your TV ads show your tellers transacting with a smile. But every time I call up your bank I never get a chance to talk to a human being. I get to talk to an answering machine.” Why? Because everything is digital these days. My friends have installed answering ...